We hope you enjoy and find value in building on your Straight Talk skills! For increased influence and improved relationship management, click on Dr. Rick Brandon’s video mini-talks (3-5 minutes) below about interpersonal savvy and world-class communication skills.
Straight Talk Skills Business Case »
Interpersonal performance impacts more than you probably realize. Dr. Rick Brandon shares the benefits of upping your communication skills. (5:18min)
Appropriate Honesty »
Dr. Rick Brandon shares some ground rules on honest communication. (4:54min)
Common Listening Mistakes »
Dr. Rick Brandon shares common listening mistakes. (6:30min)
G.A.I.N.-ing Commitments »
At some point, you will be proposed with an idea with which you don’t agree. Dr. Rick Brandon gives some tips on challenging that idea respectfully. (5:15min)
Handling Defensiveness »
When your employee has broken an agreement with you, you’ll need to confront them in a way that doesn’t elicit negativity. Dr. Rick Brandon shares some tips for dealing with their defensiveness. (6:46min)
Advising and Guiding »
Dr. Rick Brandon shares three stages supporting, consulting and helping someone solve a problem. (6:51min)
Disagreeing Agreeably »
At some point, you will be proposed with an idea with which you don’t agree. Dr. Rick Brandon gives some tips on challenging that idea respectfully. (5:15min)
Encouraging Others »
Offering your employees encouragement is a noble act. Dr. Rick Brandon talks about the power of belief and how to use it to fully support and motivate your people. (6:46min)
Handling Mistakes to Forge a Learner Attitude »
If employees are afraid of the consequences of making a mistake, they aren’t likely to take on new challenges. Dr. Rick Brandon explains how to deal with failures so that what results is positive learning and growth. (5:12min)